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رد: اسئلة communication من unit 1 لحد unit 17
1-failed communication could be from
Message
All of them
Channel
Sender
2- you have to believe the patient even if you don’t like him
Non of above
Not at all
Some times
Yes always
3-aggressive communication involve
Over reaction
Pilot people
Using violence
A+B
4-dynamic communication mean
One way communication
Fear
Tow way communication
Distrust
5- communication process include all of the following expect
Channel
Sender
Light
Receiver
6-style of communication
All of them
Passive
Aggressive
Assertive
7-language and cultural issue still 70% of this communication are
Disliked
Misunderstood
All of the above
Rejected
8- to improve your communication with the patient you should
All of the above
Keep up your promises
Use the patient language and go down to his level when discussing his case
Don’t promise impossible things
9-it involves the standing up for oneself
Assertive communication
Aggressive communication
Verbal communication
Formal communication
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