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المتفائل2012 · 2010- 11- 21

Investigating the Implementation of Quality Function Deployment in Cartoon Industry
السنة الأكاديمية:
2010
Supervisors:
Tamer Haddad
الطلاب:
Taha M.Bishtawi
Muhammad G.Tanbour
Mo'ath M.Sultan
القسم:
Industrial Engineering
الملفات:

taha_project_final.docx

Abstract

The aim of this project is to build a structured approach to product development through the House of Quality (HOQ) with application to carton products in the National Cartoon Industry Company Ltd. (NCI). The project procedure and Quality Function Deployment (QFD) implementation process was started by identifying customer’s requirements and expectations from NCI cartoon products and their importance. Various relationships between these expectations and the corresponding technical requirements to satisfy them were determined in addition to the correlation between technical requirements themselves. To recognize the real differences between NCI products and the Israeli competitor’s products, a planning matrix was designed. This matrix shows in what aspects the NCI products quality is exceeded by the Israeli products in addition to the proposed level of customer’s satisfaction NCI hypothesize to reach. Depending on the importance and relationships between customer’s needs and technical specifications and between technical specifications themselves, the whole HOQ matrix was build. The output of this matrix is a set of scores suggesting the most important technical that should be controlled in order to satisfy the customer’s requirements. After performing HOQ matrix quantitative analysis, it is clear that the quality of glue used and the cutting blades renewal are the most important technical specification that should be controlled and monitored to ensure cartoon products quality toward continuous quality improvements as a part of TQM.

2010- 11- 21	#14
المتفائل2012 أكـاديـمـي الملف الشخصي: رقم العضوية : 64812 تاريخ التسجيل: Mon Nov 2010 المشاركات: 56 الـجنــس : ذكــر عدد الـنقـاط : 50 مؤشر المستوى: 60 بيانات الطالب: الكلية: كلية الأداب بالدمام الدراسة: خريج التخصص: حاسب المستوى: خريج	رد: مشاريع تخرج لتخصص الهندسة الصناعية Investigating the Implementation of Quality Function Deployment in Cartoon Industry السنة الأكاديمية: 2010 Supervisors: Tamer Haddad الطلاب: Taha M.Bishtawi Muhammad G.Tanbour Mo'ath M.Sultan القسم: Industrial Engineering الملفات: taha_project_final.docx Abstract The aim of this project is to build a structured approach to product development through the House of Quality (HOQ) with application to carton products in the National Cartoon Industry Company Ltd. (NCI). The project procedure and Quality Function Deployment (QFD) implementation process was started by identifying customer’s requirements and expectations from NCI cartoon products and their importance. Various relationships between these expectations and the corresponding technical requirements to satisfy them were determined in addition to the correlation between technical requirements themselves. To recognize the real differences between NCI products and the Israeli competitor’s products, a planning matrix was designed. This matrix shows in what aspects the NCI products quality is exceeded by the Israeli products in addition to the proposed level of customer’s satisfaction NCI hypothesize to reach. Depending on the importance and relationships between customer’s needs and technical specifications and between technical specifications themselves, the whole HOQ matrix was build. The output of this matrix is a set of scores suggesting the most important technical that should be controlled in order to satisfy the customer’s requirements. After performing HOQ matrix quantitative analysis, it is clear that the quality of glue used and the cutting blades renewal are the most important technical specification that should be controlled and monitored to ensure cartoon products quality toward continuous quality improvements as a part of TQM.