هذا ما وددت إيضاحه لمن سجل في الموقع أو يرغب في التسجيل
والأفضل هو التسجيل بعروضهم واحد دولار كل شهر ويلغي تاريخ دفع الشهر القادم
ويقوم بالتسجيل من جديد بحساب آخر
وتقبلوا فائق تحياتي
وشكرا
طبعا أنا مريت بهذا الموقف وقمت بمخاطبتهم ولكن للأسف لم أقرأ الشروط جيدا ولم انتبه للحساب
وهذا ردهم لي
Thanks for your email.
According to your request, your Englishtown subscription has been cancelled,so you will not be charged anymore. Your last access day is 5/10/ 2012 as it's already paid.
Our current promotion offer you the first month of study at only 1 USD: during this period you can evaluate the course but if you would like to cancel it's necessary to contact us before the end of the first month or before the next payment being due.
If a cancellation is not requested on time then the subscription will automatically continue at the price of 69 USD per month (this process is clearly described in Arabic Language in the Terms & Conditions that should be read and agreed to, through the registration/ payment process to our course).
After the first month our students can cancel the subscription before a monthly billing date by contacting/emailing us so we can suspend the service.
Unfortunately for the reasons explained above it's not possible to process a money refund because a cancellation hasn't been requested before the billing date.
We really appreciate that you have studied with Englishtown and we hope to see you again in the future!
Regards,
Englishtown Customer Relations
Englishtown.com